About Us

CUSTOMER TESTIMONIALS:

"Loved the ties. Received them on Friday. Now I know where to buy my husband's ties. It is very difficult to find long ties in the department store. Your selection and quality is outstanding." JD

"This is my second order with Silk Tie Factory: Im sure there will me many more. Ive searched the Internet to see if their prices can be beaten; they cannot -- and neither can their service. This is a first-class operation all the way..." D.A.

"Excellent products, excellent service, good prices" B.L.

"I ordered 6 ties from Silk Tie Factory on a Thursday and left a note in the order form saying I needed it by tuesday of the next week. They shipped out the ties on the same day and I received it on Monday and thats without paying extra for shipping, just the standard priority mail. Will definitely buy from them again. Thank Silk Tie Factory :)" D.K.



"Great silk tie company. Very fast, never a problem." R.D.



"Shipping was extremely prompt. The color of the ties was exactly as displayed on the site, and the quality of the ties surpassed my expectation. When I needed an extra long version of one of the ties, they found a perfect match for me and sent it out immediately. The quality, price, and customer service are unparalled on the internet!" P.C.



"The Silk Tie Factory ...A class act from start-to-finish, with superior customer service care (even on weekends). Ill be sure to use them again(!)" A.G.



"MY overall experience with The Silk Tie Factory was OUTSTANDING. Quick email response which confirmed my order. FAST shipping, and the tie arrived in a protective sleeve to protect it from wrinkles.

I will be a repeat customer for years to come. THANK YOU!! " S.P.



"Excellent product and even better service." B.M.

"I had an outstanding experience with The Silk Tie Factory. I bought 5 extra long ties and each tie is at least as good-looking, if not even better, than the pictures posted on the web. Delivery was quick and it was easy to pick a few ties and checkout. I have recommended this site to a couple of friends. Much, much better than trudging to the mall. " T. C.

"So easy a caveman can do it" T.L.

"It was fast and easy, and Im very satisfied with the merchandise and quality of the product. I would certainly continue to do business with the Silk Tie Factory merchant and be certain to tell friends." G.O.



"I recently ordered a tie from The Silk Tie Factory and feel obligated to tell you that it was perhaps the single best online transaction I have ever made. The price and quality of the merchandise, the efficiency of the delivery and even the packaging were all first rate. Thank you very much and I shall spread the word about a superb organization. Cheers, G.H.

"How would you feel if your online shopping experience was easily navigable, secure, customer service-oriented, reasonably priced, expertly communicated, and expeditiously delivered ? Well, you would be happy as a clam in the mud at high water like me ! Thank you, Silk Tie Factory, for your top-notch courtesy, service, and professionalism from a satisfied customer of five Jerry Garcia ties. Jerry would have been proud of you, too ! Best regards. S.S



"Great prices and very high quality. I would order from this company again. I am very impressed. I wished I had found them sooner I could have saved a lot of money." KS

"I ordered 11 pashminas to give as gifts for my staff. When they arrived, I was very impressed with the size and quality. I gave them to the ladies at our Christmas party. The pashminas were a big hit! The ladies just loved them! They told me that they thought the pashminas were the type of thing that Oprah would give out on one of her 'Favorite Things' shows! Thanks For Making Me Look Good!" Y.F.

"Prices are excellent and the quality is as good as the high priced specialty stores. You do need to be deligent in checking all catagories on the site or you may miss a bargain. Merchandise ranges from strictly business to outright fun (Holiday) patterns." P.H.

"Having not bought any ties in a few years, I set about looking for a good on-line vendor. The website ease of use, excellent presentation and great pricing are what first attracted me. The four ties I selected are of good quality -- for the price -- and arrived very quickly, as The Silk Tie Factory indicated they would. Thank you for the good service and products. I will be back for some more soon." K.F.

"After reading an article about your company in New York's Newsday, I made 3 orders and told many friends about you. Your quality, service and prices are great. Thanks." N.J.

"I ordered 11 Pashmina shawls from your company for wedding gifts and saved at least $1,000. over department store prices. Thank you so much ! S.H.

"Your woven silk ties are excellent. I have paid close to $75 for this quality in Nordstroms!" G.D.

"I like your products and would like to be a retail distributor for your company." J.L.

"My Pashmina shawl is beautiful and the price is half of Bloomies here in New York. I will be ordering a black one for an upcoming dinner event." T.R.

"I will be ordering another 500 ties for my retail business shortly. My customers love your products and they are selling very well." C.R.

"Overall, I felt the Silk Tie Factory 's service and selection was great. The pictures were a little small." A.C.

"This was my first time ordering anything over the internet and I was very skeptical. I took a chance and was EXTREMELY pleased with the prompt delivery and top quality products." H.R.

"The Silk Tie Factory is hard to beat for the price, great service and nice products." M.J.

"I never ordered anything from the internet that was delivered so fast. I ordered 4 ties on the 1st and they were recieved at my house by the 3rd. I will be sure to tell everyone." M.M.

"I really enjoy you prices and products" S.K.

"Incredable quality for the price. Keep up the good work. S.D.

"The ties I ordered look great and arrived in no time. The Silk Tie Factory will get a lot more business from me. N.L.

"We are very pleased with the Scarsdale Silks - Woven Jacquard Ties. The quality is excellent and they are selling very nicely in our Men's Store here in Africa. We would like to be your distributor in this country. A.T.

"I am very pleased with my numerous orders from The Silk Tie Factory. Their level of customer service encourages repeat business." BD

" The prices were great. The order arrived a day earlier than the day they told me to expect it !" HD

"Great service, fast, friendly and efficient. Would highly recommend The Silk Tie Factory." AD

"The value is extraordinary; very fine quality." ST

"Superb...the higest quality silk ties at polyester prices!" PH

"I am very happy with the ties I purchased. They are great quality at the cheapest prices around." RM

"My husband loved the Scarsdale Silks he received as a birthday gift. Thanks." R.T.

"Fine product, I'm Happy AAAAA++++. Try these folks." Mr G.

"My ties came yesterday and they were awesome." D.B.

"Thank you for the quick shipment of my order, I couldn't be more pleased with the quality as well as the price."

"I was apprehensive about the quality and low price but after receiving my shipment I am very impressed. They are absolutely gorgeous ! I plan on telling everyone about your on-line store." Great gifts. P.R.

"I could not believe that I placed my order on Saturday morning and received my order in the mail on Monday, fantastic !" B.M.

"The turn around time on the order was excellent, the quality looks very good. Very pleased." A.C.

"I was very satisfied and have referred you to a few of my business associates. Thanks again." C.G.

"Thanks, the quality of the ties was better than I expected." A.A.

"The ties were very nice and the price quite reasonable." S.F.

"If I were younger I would like to represent your company here in Brazil. I was delighted with the beautiful ties that arrived for my son." N.L.

"The ties were very good and it was very easy to use your website; I have recommended your site to my colleagues." V.P.

"The items were packed well and arrived very quickly and above all the product was awesome." A. H.

" I received the ties and they were beautiful and excellent quality. The shipping was fast. I will buy more ties in the future!" J.L.

"Excellent merchandise ,superb service ". K. K.

"Ties exactly as shown/advertised. Fast turn around and delivery ". N.P.

"I am very impressed with the quality of your product, I have showed a few guys in my office the ties and they would like to purchase from you also ". K.S.

"Quality ties arrived promptly as advertised . Will be ordering more ". R.C.

"I feel the tie is an excellent value and when my partners return from vacation , I plan to recommend that we order your product ". W.M.

" The tie was great! Thanks". R.J.C.

"First time ordering but not our last. Loved the ties so much, we told our friends who have already ordered as well. Thanks for your quality and quick delivery. Thank you, LP.

The silk ties received in 2 business days. Awesome turnaround and ties are nicer than I could have imagined. Great ties - I will tell a few friends and will be back again myself. Thanks, S.L.

I bought Jerry Garcia ties at the lowest prices online and received them in 3 days. Great service, thanks. PM

The extra long ties I purchased are an excellent value. You have the best prices online. I just told a few friends about the great value and service you provide. Many thanks, I saved over $100 off retail prices on my last order. TL

I have to say I am extremely pleased with the ties I ordered, and amazed at the lightning fast delivery! Great quality & great prices, too!" L.S.

AFTER YOUR BEAUTIFUL SILK TIES ARRIVE , PLEASE BE SURE TO SEND US YOUR COMMENTS : sales@thesilktiefactory.com





RETAIL ORDERS :

The Silk Tie Factory offers the listed on-line silk products for sale , with NO MINIMUM quantity per order.

MONEY BACK GUARANTEE:

If you are not 100% satisfied with your retail purchase we will return your purchase price of the item when the following steps are taken: Any product received by the buyer may be returned within thirty (30) days of purchase for the return of the purchase price of said item, we do not refund shipping charges. In order to return the product , the purchaser must first call The Silk Tie Factory at 914-720-6951 to receive a RETURN AUTHORIZATION # , which then must be clearly marked on the outside of the shipment box. In addition, all merchandise must be returned in its original condition, tags attached, unworn and in its original packaging. The return must be shipped back in a box, just like the way it is shipped to you in a box, to prevent damage to the merchandise. The purchaser must also include a brief written explaination describing the reasons for the return with either a copy of the invoice or packing slip. All bonus and or promotional items must be returned , for example : Free socks with the purchase of 3 ties. Failure to return any bonus/promotional items with return will result in a charge for the retail value thereof. Failure to comply with the marking of the return shipment with the return authorization number may result in our refusal to accept receipt thereof. Wholesale orders are returnable within 5 days of delivery and subject to a ten percent restocking charge. Undergarments, such as boxer shorts, socks, etc. are non-returnable due to health concerns. If tags are removed from merchandise, they are not returnable.



SHIPPING:

Retail orders are filled by the next business day. We will make every effort to update our inventory daily and remove/replace out of stock items. Shipping will be via ground/priority mail USPS.

# of Items = Cost/USD

1 - 2 = $5.25

3 - 4 = $5.85

5 - 7 = $6.25

8 - 15 = $8.75

16 - 24 = $14.75

25 - 100 = $20.00

International Orders: Under 2 pounds. CANADA $15.00 USD JAPAN $18.00 USD All other countries $18.00 USD

Any international order over 2 pounds will be calculated on a weight basis; purchaser will be notified of charge before processing.

PAYMENT :

Payment of on line merchandise is subject to verification of credit and ability to pay. In cases where it appears that there is inadequate credit on the purchaser's credit card account, The Silk Tie Factory reserves the right to cancel the purchase outright without any further notice with the buyer.

BACKORDERS :

Backorders are not taken by The Silk Tie Factory. If our inventory is depleted and we accept an order in error, we will credit your account ! Once that item is again available, we will notify customer that stock is available for purchase.

EXCHANGE - RETURN :

The Silk Tie Factory has extremely high quality standards for for our line of products , our products pass through many checkpoints before the merchandise is received by the purchaser but we acknowledge that it may be possible that , from time to time, a product may be defective. If you are not 100% satisfied with your retail purchase we will return your purchase price of the item when the following steps are taken: Any product received by the buyer may be returned within thirty (30) days from receipt thereof for the return of the purchase price of said item. In order to return the defective product , the purchaser must first call The Silk Tie Factory at 914-720-6951 to receive a RETURN AUTHORIZATION # , which then must be clearly marked on the outside of the shipment box. All merchandise must be returned in its original condition, tags attached, in its original packaging. The purchaser must also include a brief written explaination describing the reasons for the return , a copy of the invoice and packing slip. Failure to comply with the marking of the return shipment with the return authorization number may result in our refusal to accept receipt thereof. Wholesale orders are returnable within 5 days of delivery and subject to a ten percent restocking charge. Undergarments, such as boxer shorts, socks, etc. are non-returnable due to health concerns.



COUPON OFFERS:

Special promotions are offered through a variety of channels. Coupon Offers can not be combined with any other promotions.